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TOR n. [old English, das tor: a doorway or gateway]:
The granite foundation of a mountain.

Ron Person, Executive Director
Ron Person works with small- and mid-sized businesses that are focused on increasing their strategic and operational performance. Ron helps his clients:

§          Create a clear, focused strategy all levels can engage with
§          Build systems that insure initiatives are executed
§          Reduce waste and operating costs
§          Increase performance and productivity

Some of his recent U.S. and international clients include:

§  Medtronic CardioVascular
§  Bethanie Group (Western Australia's largest elder care and hospital system)
§   Wells Fargo Center for the Arts
§   U.S. Army Corps of Engineers
§   U.S. Naval Undersea Warfare Center

Ron’s background includes:

§  US Air Force pilot
§  Manager of competitive analysis for a Fortune 500 corporation
§  One of Microsoft’s first twelve consulting partners
§  Founder or co-founder of four companies, two of them high-tech
§  Author of more than 26 business and computer books, including four international best-sellers with over three million copies in print
§  Author of “Balanced Scorecards and Operational Dashboards with Excel,” published by J Wiley Press, 5-star rating on Amazon

He has personally conducted workshops for thousands of businesspeople and has spoken before conferences and groups such as Vistage and TEC (premiere peer-groups for CEOs), Microsoft technical conferences, the American Society for Quality, APICS (the Association for Operations Managers), the Project Management Institute, and PIHRA (the Professionals in Human Resources Association).

Ron's education and credentials include:

§  M.B.A. marketing/finance, Hardin-Simmons University, highest honors
§  M.S. physics, The Ohio State University
§  B.S. physics, US Air Force Academy, honors
§  Six Sigma Black Belt, Villanova University
§  Baldridge Examiner California State, member of the California Awards for Performance Excellence™ Board of Examiners, 2008 (California’s Malcolm Baldridge award for excellence in organizational performance)
§  Balanced Scorecard Consultant; certification by the founders of Balanced Scorecard, Drs. Kaplan and Norton. Only a few independent consultants each year pass this rigorous training and examination
§ Strategic facilitator training by the Institute for Cultural Affairs and the Center for Strategic Facilitation


Edward C. Lai

Ed specializes in optimizing client operations, product design, and business competitiveness. His clients achieve:

§ Cycle time reductions from 40% to 90%
§ Product quality improvements from 30% to 50%
§ Cost reductions from 20% to 60%

For more than 30 years Ed’s experience has spanned industries in both the defense and commercial sectors including Hughes Aircraft Company, General Motors, and Raytheon. Ed has successfully directed and facilitated over 350 projects in product and process improvement, covering functions that involve front end of the business (FEOTB), manufacturing, design engineering, supply chain, business operations and field support.

As a respected Certified Six Sigma Black Belt and speaker, Ed has led more than 80 seminars and workshops on Lean Six Sigma (LSS) and design of products and services.

Ed’s education and experience include:

§ B.S. Industrial Engineering, University of Wisconsin, Madison, Honors
§ M.S. Industrial Engineering, University of Wisconsin, Madison
§ Certified Six Sigma Black Belt
§ PE, Professional Engineer
§ Award winning author of engineering papers at international symposiums
§ Member of the Institute of Management Consultants

 

Tor Consulting subscribes to the Institute of Management's code of ethics.

Institute of Management Consultants Code of Ethics
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